Are you ready to start a flexible work-from-home role where you can help customers while earning a competitive hourly rate? We’re currently looking for entry-level Customer Service Representatives to provide support through live chat and email. This is a fully remote position, ideal for individuals who are dependable, detail-oriented, and ready to start right away—no prior experience required.
Role: As a Customer Service Representative, your main responsibility will be responding to customer inquiries, resolving issues, and providing accurate information via online chat or email. When necessary, you’ll escalate more complex matters to the appropriate team—all while maintaining a courteous and helpful tone.
Rate: $35 per hour
Responsibilities:
- Handle customer questions and concerns via live chat and email
- Provide accurate solutions using provided training and support materials
- Escalate unresolved issues to supervisors when needed
- Maintain detailed and organized records of customer interactions
- Deliver consistent, friendly, and professional communication
Requirements:
- Access to a phone, tablet, or laptop
- Stable internet connection
- Basic English writing skills
- Ability to follow instructions and work independently
- Availability for at least a few hours per week
Skills/Background Needed:
No previous experience is necessary. This is an entry-level role with full training provided, making it ideal for those looking to begin a remote career in customer service.
Contract Length: No fixed term
Location: Remote work online (United States preferred)
Customer service representatives are in high demand across industries. If you’re ready to get started immediately and meet the basic requirements, apply today and take your first step into the world of remote support.