Are you looking for a flexible remote job that lets you assist customers without any face-to-face interaction? We’re currently hiring Social Media Customer Service Representatives to handle live chat support through tools like Facebook Messenger and other online platforms. No previous experience is required—full training is provided.
As a Customer Service Representative, you’ll respond to customer inquiries through live chat on business websites and social media accounts. From general questions to billing and product info, you’ll provide fast, friendly, and helpful responses using provided scripts and resources.
Rate: $35 per hour
Responsibilities:
- Respond to customer messages via live chat on social media and websites
- Provide support for general questions, products, billing, and services
- Use templates and step-by-step instructions to guide your responses
- Escalate complex issues when necessary
- Maintain a professional and helpful tone at all times
Requirements:
- Access to a laptop, phone, or tablet
- Stable internet connection
- Basic English writing skills
- Ability to work independently and follow instructions
Skills/Background Needed:
No prior experience is required. This is an entry-level role, and full training is provided to help you get started with confidence.
Location: Remote work online (United States preferred; open worldwide)
Live chat support roles are in high demand across industries. If you’re ready to start immediately and want to work from anywhere while helping customers online, apply today and become a valued part of this growing field.