Looking for a flexible remote career where you can assist customers – all from the comfort of your home? We’re currently looking for entry-level Virtual Chat Assistants to provide live customer support on business websites. No previous experience is necessary, and full training is provided to help you get started right away.
Role: As a Remote Customer Chat Support Agent, your primary responsibility will be to interact with website visitors via live chat. You’ll help answer questions, share discount codes, explain return policies, and ensure a smooth and helpful customer experience. You’ll use a pre-written FAQ document and receive support from a supervisor when needed.
Rate: $35 per hour
Responsibilities:
- Engage with website visitors through live chat
- Respond to customer inquiries using provided answers and scripts
- Assist with questions about orders, refunds, and promotions
- Escalate more complex issues to a supervisor when necessary
- Maintain a friendly and professional tone in all communications
Requirements:
- Access to a laptop, phone, or tablet
- Stable and reliable internet connection
- Basic English writing skills
- Ability to work independently and follow instructions
- Strong attention to detail and a customer-first mindset
Skills/Background:
This is an entry-level role designed for beginners. No prior experience in customer support or live chat is required—comprehensive training is provided.
Contract Length: No fixed term
Location: Remote work online (United States preferred; open worldwide)
Customer chat support agents are in high demand globally. If you’re dependable, ready to get started immediately, and meet the basic requirements, apply today to launch your remote career in virtual customer service.