Ready to launch your remote career in customer service? We’re currently looking for entry-level Chat Support Specialists to assist customers through chat and email on various social media platforms. This is a fully remote opportunity with full training provided—perfect for individuals who are detail-oriented, friendly, and ready to start immediately.
Role: As a Chat Support Specialist, you’ll be the first point of contact for customers, helping resolve inquiries through inbound and outbound chats and emails. Your communication skills and multitasking ability will play a key role in ensuring customer satisfaction, while you support both customers and internal teams through accurate documentation and follow-ups.
Rate: $35 per hour
Responsibilities:
- Respond to customer messages via live chat and email
- Resolve questions related to products, orders, or account support
- Maintain detailed records of customer interactions
- Support internal teams with issue tracking and follow-ups
- Provide timely, professional, and courteous communication
Requirements:
- Access to a laptop, phone, or tablet
- Stable internet connection
- Basic English writing skills
- Ability to work independently and follow instructions
Skills/Background Needed:
No previous live chat or customer support experience required. This is an entry-level role, and comprehensive training is provided.
Location: Remote work online (United States preferred; open worldwide)
Chat Support Specialists are in high demand across all industries. If you’re ready to start right away and meet the basic requirements, apply today and start your journey in remote customer service.