Looking for a quiet, work-from-home role that doesn’t involve phone calls? We’re hiring Overnight Live Chat Support Agents to assist customers via chat on business websites and social media platforms. This fully remote position is perfect for night owls and those seeking flexible hours. No prior experience is needed—full training is provided.
Role Overview:
As a Remote Chat Helpdesk Assistant, your responsibility will be to respond to customer messages, answer questions, share product links, and provide discounts—all through live chat. You’ll ensure timely and friendly communication that supports a smooth customer experience, without ever needing to talk on the phone.
Rate: $35 per hour
Contract Length: No fixed term
Hours per Week: 5–40 hours (flexible scheduling available)
Responsibilities:
- Respond to live chat messages on websites and social media accounts
- Assist customers with product inquiries, orders, returns, and general questions
- Provide promotional links and discounts when applicable
- Use templates and provided resources to guide your responses
- Follow detailed instructions and escalate complex issues as needed
Requirements:
- Access to a laptop, tablet, or smartphone
- Reliable internet connection
- Basic English writing skills
- Ability to follow step-by-step instructions
- Comfortable working independently
- Availability for overnight shifts
Skills/Background Needed:
This is a beginner-level role with no experience required. Full training will be provided to ensure you’re fully prepared.
Location: Remote work online (United States preferred; open worldwide)
Live Chat Assistants are in high demand globally, especially for overnight coverage. If you’re ready to start immediately and enjoy quiet, phone-free work from home, apply today and begin your journey in remote support.