Are you looking to launch your career without any prior experience? This is your opportunity to step into the world of online customer support with full training and support from day one. We’re hiring motivated individuals to join global teams as Operations Chat Support Representatives, with a competitive starting rate.
Position Overview: In this role, you’ll provide real-time support to customers via live chat on company websites and social media platforms. There is no phone work required—just chat-based communication using platforms like website chat widgets and Facebook Messenger. Your main goal is to assist customers with their questions about products, services, orders, and basic troubleshooting. You’ll be provided with a library of pre-written responses and resources to help guide conversations smoothly.
Responsibilities: Respond to customer inquiries via live chat in a professional and friendly manner. Provide accurate information about products, services, promotions, and discounts. Guide customers to the correct pages, links, or next steps. Record customer feedback and escalate issues when needed. Maintain a positive and helpful tone throughout every interaction.
Rate: $35 per hour
Requirements: Access to a laptop, desktop, tablet, or smartphone. Reliable internet connection. Basic English writing and reading skills. Ability to follow instructions and work independently. A quiet environment to stay focused during work hours.
Skills/Experience Needed: No prior experience necessary – full training is provided. Ideal for beginners, students, career changers, or anyone looking to work from home. Must be comfortable using simple chat tools and typing efficiently.
Location: Remote worldwide (United States preferred)
Live chat support roles are in high demand, and our clients are looking to fill positions immediately. If you’re reliable, eager to learn, and ready to start working from the comfort of your home, apply today.