Are you ready to start a flexible, work-from-home role providing top-tier customer service? We’re hiring Live Chat Assistants to help businesses respond to customer inquiries via chat and email on their websites and social media platforms. This is an entry-level position with full training provided—no prior experience necessary.
About the Role:
As a Live Chat Assistant, you’ll engage with customers through written communication only—no phone calls required. You’ll answer questions, assist with purchases, share sales links, offer discounts, and help resolve basic issues. All tasks are performed online using your phone, tablet, or laptop.
Rate: $35 per hour
What You’ll Be Doing:
- Respond to live chat messages on websites and social media accounts
- Answer customer questions and provide helpful, friendly support
- Share product links, discount codes, and assist with purchase inquiries
- Follow step-by-step instructions and use provided templates
- Escalate complex issues to supervisors as needed
Requirements:
- Access to a phone, tablet, or laptop
- Reliable internet connection
- Basic English writing skills
- Ability to work independently and follow instructions
- Minimum commitment of 5 hours per week (flexible up to 40 hours)
- Strong problem-solving mindset and attention to detail
Skills/Background Needed:
This is a beginner-level role. No prior experience in live chat or email support is required. Comprehensive training is included to ensure you’re set up for success.
Location: Remote work online (United States preferred; open to global applicants)
Live Chat Assistants are in high demand across industries. If you’re ready to start immediately and want a reliable way to earn from home, apply today and begin your remote journey in customer support.