Looking for a flexible, no-phone remote job where you can make a real impact? We’re hiring Live Chat Customer Service Representatives to support customers through email and live chat—no phone calls involved. This is an entry-level role with full training provided, making it a great opportunity to kickstart your remote career in customer service.
Role Overview:
As a Live Chat Customer Service Representative, you’ll be the first point of contact for customers reaching out via online chat and email. You’ll respond to inquiries, resolve concerns, and ensure customers walk away feeling supported and valued—all while working from the comfort of your home.
Rate: $35 per hour
Contract Length: No fixed term
Hours per Week: Minimum of 5 hours (flexible schedule up to 40 hours)
Responsibilities:
- Handle a variety of customer inquiries via live chat and email
- Provide fast, friendly, and accurate support
- Use scripts and resources to guide responses
- Escalate complex issues to the appropriate team
- Maintain professionalism, empathy, and clarity in all communications
Requirements:
- Access to a phone, tablet, or laptop
- Stable and reliable internet connection
- Basic English writing skills
- Ability to follow step-by-step instructions and work independently
Skills/Background Needed:
No prior customer service experience required—training is provided. Previous experience is a plus, but not necessary.
Location: Remote work online (United States preferred; open to applicants worldwide)
Live Chat Customer Service Representatives are in high demand globally. If you’re ready to get started immediately and want to provide exceptional service from home, apply today and join a growing team of remote support professionals.