Are you active on Instagram and looking for a flexible remote job? We’re currently looking for Instagram Chat Assistants to help e-commerce businesses manage their Direct Messages and provide real-time customer support. This is a beginner-friendly position with full training provided—perfect for those looking to get started in remote work and social media support.
Role: As an Instagram Chat Support Assistant, you’ll respond to messages from potential and existing customers on Instagram. These messages may include questions about products, shipping, returns, or promotions. Your goal is to provide clear, friendly, and helpful responses that drive customer satisfaction and support sales—entirely through written communication.
Rate: $35 per hour
Responsibilities:
- Manage incoming messages on Instagram from customers and prospects
- Answer product-related questions and provide links or discount information
- Offer support regarding shipping rates, return policies, and availability
- Use templates and training materials to respond consistently and professionally
Requirements:
- Access to a phone, tablet, or laptop
- Reliable internet connection
- Basic English writing skills
- Ability to follow detailed instructions and work independently
- Minimum availability of 10 hours per week
Skills/Background Needed:
No prior experience is required. These are entry-level roles with comprehensive training provided to help you succeed.
Contract Length: No fixed term
Hours per Week: 10+ hours
Location: Remote work online (United States preferred; open worldwide)
Instagram chat support roles are in high demand, especially among growing e-commerce brands. If you’re ready to start right away and meet the basic requirements, apply today to begin your remote career in social media support.