Are you familiar with online shopping platforms like Amazon? If so, this opportunity could be a great fit. We’re currently looking for Entry Level Chat Support Assistants to help customers resolve simple issues related to payments, orders, and general inquiries—all through online chat. This is a remote position, and full training is provided, making it ideal for those new to customer support.
Role: As a Chat Support Assistant, you will interact with customers via live chat platforms to assist with common issues such as order tracking, payment verification, and product questions. You’ll also help customers complete purchases by sharing links and promotional offers. The work is text-based and conducted entirely online—no phone calls or face-to-face communication required.
Rate: $35 per hour
Responsibilities:
- Help customers resolve payment or order issues via live chat
- Share helpful product links, answer questions, and provide discounts when appropriate
- Follow company guidelines and use pre-written templates for consistency
- Deliver clear, friendly, and professional responses in every conversation
Requirements:
- Access to a phone, tablet, or laptop
- Reliable internet connection
- Basic English writing skills
- Ability to follow instructions and work independently
Skills/Background Needed:
This is an entry-level role with full training provided. No prior experience in live chat or customer support is required.
Location: Remote work online (United States only)
Live chat support roles are in high demand globally. If you’re dependable, ready to start immediately, and meet the basic requirements, apply today to begin your journey in remote support.