Step into the world of e-commerce with an exhilarating remote position as a Squarespace Chat Specialist! This role is designed for enthusiastic individuals eager to guide and support online merchants across the globe. Utilizing Squarespace’s intuitive chat system, you will become a cornerstone for clients navigating their online business, all from the comfort of your own home.
What You Will Do:
- Serve as a primary responder to incoming queries through live chat, ensuring a seamless and supportive interaction with both existing customers and potential new clients on business websites and social media platforms.
- Tackle a variety of inquiries that span from routine support issues to crucial sales questions, aiding customers in maximizing their use of the Squarespace platform.
- Become an indispensable resource by providing insightful and timely solutions that enhance user experience and customer satisfaction.
Position Details:
- Contract Duration: No fixed term, offering continuous opportunities for growth and development.
- Rate: $35 per hour.
- Skills and Background: You’ll need a device capable of managing social media and website chat functionalities (like a smartphone, tablet, or laptop). The ability to work independently, follow detailed instructions, and maintain a reliable internet connection are essential. Available to commit to 10+ hours per week.
- Weekly Hours: Minimum of 10 hours, with the flexibility to increase based on your availability and performance.
- Location: Fully remote; open to applicants worldwide, with a preference for those in the United States.
Dive into the digital realm as a Squarespace Chat Specialist, where your efforts support the success of e-commerce ventures around the world. Apply today and start your journey towards becoming a pivotal part of the global support network!