Are you ready to start a flexible remote role offering excellent pay and a chance to support customers from the comfort of your home? We’re hiring Customer Service and Technical Support Representatives to assist customers via live chat. No phone calls, no in-person meetings—just helpful and professional communication through online platforms.
Role Overview:
As a Chat Support Representative, you’ll handle customer inquiries and troubleshoot technical issues through live chat. You’ll follow program-specific guidelines and use provided resources to ensure fast, effective support. This is an entry-level role with full training provided—perfect for beginners.
Rate: $35 per hour
Contract Length: No fixed term
Hours: 5 to 40 hours per week (flexible scheduling)
Responsibilities:
- Respond to live chat messages on websites and social media accounts
- Address customer inquiries, complaints, and basic technical issues
- Follow clear instructions and scripts to resolve concerns
- Escalate complex cases to supervisors or technical teams as needed
- Maintain accurate records of customer interactions
Requirements:
- Access to a phone, tablet, or laptop
- Reliable internet connection
- Basic English writing skills
- Ability to follow detailed instructions and work independently
Skills/Background Needed:
No previous experience required. This is a beginner-level position with full training provided.
Location: Remote work online (United States preferred; applicants worldwide welcome)
Chat support roles are in high demand globally. If you’re ready to start right away and want to join a growing team, apply today and begin your remote customer service career.