Customer Service Agent – Chat (Remote / Entry Level / Part Time)

Looking for a part-time remote position where you can connect with customers and provide exceptional service? We’re currently looking for entry-level Customer Service Agents to support businesses through live chat and email communication. If you’re passionate about helping people and enjoy working online, this is a great opportunity to begin your customer service journey—no experience required.

Role: As a Customer Service Agent, you will engage with customers via chat and email, helping them with questions, concerns, product information, and promotions. Your ability to communicate clearly and build rapport will play a key role in enhancing customer satisfaction and encouraging loyalty. You’ll collaborate with the wider support team to ensure every customer receives high-quality, timely assistance.

Rate: $35 per hour

Responsibilities:

  • Respond to customer inquiries via chat and email
  • Assist customers with product-related questions and account issues
  • Share promotional information and explain services clearly
  • Meet or exceed support goals while maintaining a friendly, professional tone
  • Navigate multiple systems efficiently and follow company processes

Requirements:

  • Access to a laptop, phone, or tablet
  • Reliable internet connection
  • Basic English writing skills
  • Ability to work independently and multitask effectively

Skills/Background Needed:
These are entry-level positions with full training provided. No previous live chat experience is needed, making this an ideal role for individuals new to remote customer support.

Location: Remote work online (United States only)

With live chat roles in high demand worldwide, this is the perfect time to begin a flexible, rewarding remote position. If you’re ready to start immediately and meet the basic requirements, apply today.