Customer Engagement Assistant (Immediate Start / No Experience Needed / Remote)

Are you enthusiastic about connecting with people and delivering excellent service online? We’re hiring Entry-Level Customer Engagement Assistants to support clients through live chat interactions—no prior experience required. This fully remote role offers flexible hours, full training, and a competitive pay rate, making it the perfect opportunity to start your career in customer support.

Role Overview:
As a Customer Engagement Assistant, you’ll be the first point of contact for customers engaging with businesses online. Your responsibilities will include responding to live chat messages, providing helpful information, and ensuring every interaction is positive and professional.

Rate: $35 per hour

Responsibilities:

  • Engage with customers via live chat on websites and social media platforms
  • Provide quick, clear, and friendly responses to questions and concerns
  • Offer product details, assist with navigation, and share promotional links
  • Follow provided scripts and guidelines to maintain consistency
  • Escalate complex issues to supervisors when needed

Requirements:

  • Strong written communication skills
  • A phone, tablet, or computer with internet access
  • A quiet, dedicated workspace
  • Ability to follow instructions and work independently
  • Willingness to learn and adapt quickly

Skills/Background:
No previous experience is necessary—this is a beginner-level role with full training provided. All you need is a customer-first mindset and a reliable setup to work from home.

Hours: Flexible scheduling with no weekly commitment required
Location: Fully remote (United States preferred, open to applicants nationwide)

Customer engagement professionals are in high demand. If you’re ready to start immediately and want to make an impact from the comfort of your home, apply today and join a fast-growing field of online support.