Are you ready to start a rewarding remote career helping customers succeed? We’re actively hiring Client Success Associates to assist clients through live chat and email. This entry-level position requires no prior experience—just a reliable device, strong communication skills, and a willingness to learn. Full training is provided, and immediate starts are available.
Role Overview:
As a Client Success Associate, you’ll play a key role in resolving customer inquiries, researching solutions, and escalating unresolved issues when necessary. Your focus will be to ensure every client receives prompt, professional, and helpful service through chat and email—no phone calls involved.
Rate: $35 per hour
Responsibilities:
- Respond to customer questions via live chat and email
- Clarify concerns and provide detailed, helpful answers
- Research alternative solutions using provided resources
- Escalate complex issues to supervisors or specialized teams as needed
- Follow communication guidelines to maintain a consistent and friendly tone
Requirements:
- Access to a laptop, phone, or tablet
- Reliable internet connection
- Basic English writing skills
- Self-motivated and able to work independently
- Ability to follow instructions and respond professionally
Skills/Background Needed:
No previous experience is required. This is a beginner-friendly role, and comprehensive training is included.
Location: Remote work online (United States preferred; open worldwide)
With chat support roles in high demand across industries, this is a great opportunity to start your career in client success. If you’re ready to begin immediately and meet the basic requirements, apply today and join a growing field of remote professionals.