Are you looking for a fun, flexible online job where you get to engage with people and help them in real-time? We’re hiring Chat Assistants to join our remote team and respond to live messages on websites and social media. This is an entry-level position with full training provided—no prior experience required.
Role Overview:
As a Live Chat Assistant, you’ll support customers by answering questions, offering product information, and resolving common issues through online messaging platforms like Facebook and business websites. You’ll use provided templates and tools to deliver friendly, fast, and helpful responses.
Rate: $35 per hour
Contract Length: No fixed term
Hours per Week: Flexible, 5–40 hours
Responsibilities:
- Respond to live chat inquiries on websites and social media accounts
- Assist customers with product questions, support needs, and purchase guidance
- Share links, promotions, and solutions to common problems
- Use scripts and training resources to maintain consistency and accuracy
- Remain positive, professional, and responsive throughout each interaction
Requirements:
- English language proficiency
- Access to a laptop, tablet, or phone with a reliable internet connection
- Familiarity with platforms like Facebook (especially Facebook Groups)
- Ability to work independently and manage time effectively
- Fast and accurate typing skills
Skills/Background Needed:
No prior chat or customer service experience is needed—comprehensive training will be provided to ensure you’re ready to succeed.
Location: Remote work online (United States preferred; open worldwide)
Live chat support roles are in high demand worldwide. If you’re friendly, dependable, and ready to start immediately, apply today and become a part of our growing Chat Service Team.